Terms of Service
- Licensed, bonded & insured
- Written estimate, no deposit needed
- Local & long-distance
Get Your Free Quote
Tell us about your move — we reply with a written estimate.
Agreement to Terms
These terms govern your use of theonemovers.com and any moving services you book with The One Movers. By requesting a quote, booking a move, or otherwise using this website, you agree to the terms below.
Services Described
The One Movers provides local and long-distance moving services throughout Greater Houston and the routes described on this site, along with packing, short-term storage, loading and unloading help, and specialty item handling such as piano moving. Exact services for your job are confirmed in your written estimate.
Estimates and Pricing
Pricing is based on a written estimate built from the inventory and details you provide, along with distance and any specialty services requested. Final charges may adjust if the actual inventory or scope of work differs materially from what was described when the estimate was prepared.
Booking and Deposits
The One Movers does not require a deposit to hold a move date. A confirmed booking is made once you accept a written estimate and agree on a move date with our office.
Payment
Payment is due upon completion of your move unless other arrangements have been agreed to in writing in advance. Accepted payment methods are provided by our office at the time of booking.
Cancellations and Rescheduling
We understand moving dates change. Contact our office as early as possible if you need to reschedule or cancel, especially for long-distance moves where trucks and crews are scheduled in advance. Late changes close to a scheduled move date may affect crew availability for your new preferred date.
Claims for Loss or Damage
The One Movers carries current insurance as described on our website. If an item is lost or damaged during your move, report it to our office as soon as possible so a claim can be opened. Specific coverage terms will be provided in your moving documents.
Limitation of Liability
Except as set out in your signed moving documents, The One Movers is not responsible for indirect or consequential damages related to a move, including delays caused by circumstances outside our reasonable control, such as severe weather or road closures.
Website Use
Content on theonemovers.com is provided for informational purposes about our services. You agree not to misuse the site, including attempting to access it in a way that could damage or overburden our systems.
Governing Law
These terms are governed by the laws of the State of Texas. Any disputes arising from these terms or our moving services will be handled in the appropriate courts of Harris County, Texas.
Changes to These Terms
We may update these terms from time to time. Continued use of theonemovers.com or booking services after changes are posted means you accept the updated terms.
Contact
Questions about these terms can be directed to The One Movers at (888) 278-9005 or 5 Greenway Plaza, Suite 750, Houston, TX 77046.
Ready to book your move in Greater Houston?
Call or send your details and Bradley will walk the inventory with you, then put a written number in your inbox — no call center standing between you and the crew that actually shows up.